Great message! I wonder if the Customer Dashboard could somehow project incremental sales performance somehow? Ultimately, a Sales team will feel more inclined to input into this if it leads to more Sales down the line.
Great point! If the team is tracking a pipeline of opportunities, then you can show the number of new opportunities or the amount of business opportunity growth from week to week.
Very valid recommendation. What I've found is that you get the attention of sales and senior leadership always when you bring customers to the table and not just hearsay.
I agree that customers get attention from stakeholders. The customer trend dashboard aims to focus wide-ranging customer requests onto key product strategy themes.
Great observation! iIt is focused on leading indicators! It is a way of communicating the signals we pick up from customers for product building in support of sales growth.
Great message! I wonder if the Customer Dashboard could somehow project incremental sales performance somehow? Ultimately, a Sales team will feel more inclined to input into this if it leads to more Sales down the line.
Great point! If the team is tracking a pipeline of opportunities, then you can show the number of new opportunities or the amount of business opportunity growth from week to week.
Very valid recommendation. What I've found is that you get the attention of sales and senior leadership always when you bring customers to the table and not just hearsay.
I agree that customers get attention from stakeholders. The customer trend dashboard aims to focus wide-ranging customer requests onto key product strategy themes.
Very important! In the leading/lagging indicator distinction, this dashboard would cover the leading part.
Great observation! iIt is focused on leading indicators! It is a way of communicating the signals we pick up from customers for product building in support of sales growth.