Moving from busy to customer-centric
That’s a good starting point. I suggest people reserve time in their calendars to actually to speak to users, otherwise their will always be other important things to do.
And don’t forget to speak to users who are not yet your customers as well!
Well said Benedikt! We can learn a lot from our customers!
That’s a good starting point. I suggest people reserve time in their calendars to actually to speak to users, otherwise their will always be other important things to do.
And don’t forget to speak to users who are not yet your customers as well!
Well said Benedikt! We can learn a lot from our customers!