Love this topic. Customer buying journey is changing. Instead of Google, people are now starting with AI. Unlike Google they are having a conversation about your product without you even knowing it. This is why explainability is so important. Thanks Amy
Love this topic. Customer buying journey is changing. Instead of Google, people are now starting with AI. Unlike Google they are having a conversation about your product without you even knowing it. This is why explainability is so important. Thanks Amy
That's a great point: the customer journey is changing with the arrival of AI. Thanks, Mustafa!