Communicating about your customers' journey
Great post Amy. I haven’t dealt much in this flavor of product but it’s cool to learn about some approaches.
Thank you, Amy! Interesting article, especially the part about business impact. Usually, people try to rate customer sentiment in each stage. Business impact is a new perspective.
Thank you Benedikt!
Great post Amy. I haven’t dealt much in this flavor of product but it’s cool to learn about some approaches.
Thank you, Amy! Interesting article, especially the part about business impact. Usually, people try to rate customer sentiment in each stage. Business impact is a new perspective.
Thank you Benedikt!