I like your first visual about how relying on heroic fixes can compromise future releases. It's easy to become reliant on heroics and not realize the opportunity cost they have in the long-term. Great way of highlighting the importance of systems thinking!
Great post Amy! Being able to look forward and create a plan to stop future issues from happening instead of waiting for them to break is huge - especially for maintaining things like a customer's trust in your company's ability to foster stability for their business.
I like your first visual about how relying on heroic fixes can compromise future releases. It's easy to become reliant on heroics and not realize the opportunity cost they have in the long-term. Great way of highlighting the importance of systems thinking!
Great post Amy! Being able to look forward and create a plan to stop future issues from happening instead of waiting for them to break is huge - especially for maintaining things like a customer's trust in your company's ability to foster stability for their business.