Leading Through the Unknown - follow up story
What pioneering leadership means in product management
What happened after writing a recent Product Management IRL article? These insights are for premium subscribers to Product Management IRL.
This week’s backstory is about leading an exploratory product initiative:
What Prompted this Article?
I had a big dilemma when I wrote this article. My product is pretty complex to configure because it includes outside components from a 3rd party. I’ve been in a little trouble lately because the product was misconfigured. Unfortunately, the bad configuration caused a drop in profits.
The pricing lead for the product and a finance lead are ready to help make a new configurator tool to avoid manual configuration errors. The dilemma? There are many ways to configure the product.
I felt like the leader of a scouting party heading off into unknown territory!
After thinking about a scouting party, I came up with these steps to lead through the unknown:
Develop theories to explore
Set learning checkpoints to absorb
Adjust and plan the next steps
Below is a s…