What happened after writing a recent Product Management IRL article? These insights are for premium subscribers to Product Management IRL.
This week’s backstory is about the definition of done in product management:
What Prompted this Article?
I was pretty riled up! The product team was waiting for Sam, a product manager, to finish:
A contract template update
Notes from a recent customer meeting
An announcement of a recent customer win
A summary to stakeholders on quarterly product business
The product team was waiting for him. He seemed unaware that he was holding up the team.
I asked him about these items because I needed them too.
Sam’s answer: These items are done. He didn’t see any reason to review them or tell others he was done.
I wrote this article to understand why product managers don’t want to finish their work.